You shouldn't have to wait on hold to find out why a customer's utility bill looks wrong.

ClearBill is utility billing software with a built-in AI assistant that knows your data. Ask why an account has a late fee, which meters are missing readings, or how to run batch billing — and get a plain-English answer in seconds. No manual. No voicemail. No waiting.

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30-second overview

Stop waiting. Start asking.

A resident calls, upset about a late fee. With your current software, you'd dig through screens, check the rate schedule, do the math by hand, and hope you explain it right. Or call support, leave a voicemail, and call the resident back... eventually.

With ClearBill, you just ask. "Why does account 1005 have a pending late fee?" The assistant pulls up the account, shows the exact calculation, explains why it was triggered, and gives you the answer in seconds. Read it right back to the resident. Done.

It works for anything — account balances, missing meter readings, how to run batch billing, what's left before you can close out. And if the assistant can't answer? One click sends it to the team with full context. No re-explaining, no ticket forms.

ClearBill Assistant
×
Why does account 1005 have a pending late fee?
Account 001005 (Thomas Moore) has a pending late fee because:
Fee Date: Mar 15, 2026
Fee Type: PERCENT (10% of current bill)
Basis Amount: $68.69
Calculated Fee: $68.69 × 10% = $6.85
Why it was assessed:
The account's most recent bill of $68.69 exceeded the $10.00 threshold, triggering an automatic 10% late fee on that charge amount. The fee is currently pending (not yet billed).
430 / 500 credits remaining

What billing day actually looks like.

Be honest — which one sounds like your month?

The software fights you every step

Boot up the one computer that has the software. Hope it doesn't need an update. Type in readings from a clipboard. A balance doesn't look right — dig through the manual trying to figure out why. Give up and call support. Voicemail. Send an email. Wait. Manually recalculate because the report doesn't make sense. Export to a format your printer can read. Pray nothing broke.

4–6 hours of frustration. Every month.

The software works with you

Open your browser — from anywhere. Readings are already imported. Review the list, click Post. A balance looks off? Ask the built-in assistant: "Explain account 1001's bill." It pulls up the full breakdown instantly — balances, services, history. Bills generate. Late fees calculated. Reports ready. No manual. No voicemail. No waiting.

20 minutes. Done before your coffee gets cold.

Everything that's wrong with your current software — fixed.

Side by side, the difference isn't subtle.

What you're dealing with

Legacy desktop software

Chained to one computer — can't work from home
Windows only — no Mac, no tablet, no phone
Updates that break things — backup, install, pray
Local database that crashes, corrupts, and terrifies
200-page manuals, training videos, user group meetings
Call support — voicemail. Email — wait days.
Feature requests that disappear into a black hole
What ClearBill gives you

Modern cloud software

Open a browser — office, home, phone, anywhere
Works on any device with a web browser
Updates happen automatically — nothing to install, ever
Cloud-hosted with automatic backups to the minute
Built-in assistant answers your questions in seconds
Custom features built in 30 days — guaranteed

Need a feature? Call Us. We'll build it.

When was the last time your billing software added something that made your job easier?

Other vendors

"We'll add it to the roadmap"

Your request goes into a queue. It might appear in next year's release — if enough other customers ask for it too.

ClearBill

"We'll have it for you this week"

We built the software, not offshore contractors. Let us know what you need and — we can ship it in days, not years.

30 days or your subscription is free until we deliver.

Get a Free Demo Site. Really.

No sales call. No credit card. No one watching over your shoulder. Just your own login on real software you can poke around in on your own time.

1

Get your own demo site — set up in 24 hours

We configure it with your town's name and realistic sample data. Log in from anywhere, on any device. Poke around as long as you want.

2

Ready to move forward? We migrate your data — usually in a weekend

Send us your existing records. We do the heavy lifting. You show up Monday with your real accounts already loaded.

3

Run both systems in parallel if it helps you sleep at night

Keep your current software running alongside ClearBill for a cycle or two. Most cities stop using the old one faster than they expected.

90-day money-back guarantee. No contract. No setup fees. The only risk is ours.

5 Spots Left

Founding Customer Program

6 months completely free. We're looking for a small number of cities willing to give us honest feedback as we grow. In exchange, you get full access at no cost — and when you do start paying, you lock in a founder rate for life. That rate never goes up, no matter what. Claim your spot →

Still reading? You're probably already thinking about it.

One message. Get a free demo site for your city — no sales call, no credit card, no one watching over your shoulder.

No contracts. No setup fees. No surprises. Just billing that works.

Need council approval first? Download our one-page council information sheet — drops right into your agenda packet.